Enter the items section
Open the editor, click on Basket, and choose the Items option
Why use digital products? There are a number of reasons. You might want to give customers a downloadable file to read in the post-sale email after purchasing a certain product. Maybe you decide to give customers a discount link that expires after 24 hours. Whatever your needs are as an online shop owner, digital files and links add another layer of unique customisation to your items. And by doing this, your customer receives something extra for nothing - always a great way to build a loyal base and grow your online shop.
ecommerce, digital downloads, online shop,Follow Step-by-Step
Open the editor, click on Basket, and choose the Items option
Find the item that you want to attach your digital product to. Click the blue Edit button to enter the item.
There are two different kinds of digital product that can be uploaded:
Files: Documents previously uploaded to your online shop's Digital Links and Downloads section.
Links: External links, such as an article or Zoom link, that can be attached to items in your online shop.
To attach a digital file to this item, click the item/link to sell option and scroll down to find the file you want.
In the drop-down list, you will have every digital file that you have previously uploaded to the system. Scroll down and find the digital file you require.
To attach a link, once again click on the item/link to sell drop-down option, but this time scroll all the way to the bottom and select the Custom Link option.
Once you choose Custom Link, a box will appear. Paste the link you want to attach to this item into this box.
If you are attaching an external link to one of your items, please ensure that the link is in the https format - otherwise it will not be accepted.
The Link Expires option allows you choose an exact date or time for when your digital file/link will expire after the item has been purchased. This means that if somebody attempts to access the file/link after its expiry date, they will be told that it is unavailable. The two different options for the Link Expires option are:
On a date: Choose a particular date, like next Monday, for when the file/link expires
After a time: Choose a certain timeframe, like 12 hours, that the file/link is available for before it expires
When the customer accesses the digital file/link in the confirmation email, you may want to have some accompanying text - perhaps instructions or a prompt - to sit above the digital file/link.
Just click on the white textbox and type in your message.
To finish, click the blue Save and view button, and your digital file/link will now be present in the confirmation email of anyone who purchases this item.
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