Locate your digital item
Before uploading your digital file or link, make sure that, if you want to use a file, it is saved somewhere appropriate on your desktop that can be easily located.
Digital files and links give customers something extra when they purchase an item, and can also serve as items in their own right. You may want to include a link to a PDF for customers to access in the confirmation email, or perhaps you want to include a link that gives loyal customers a discount. This article will show you how to upload digital files and links that can used for a variety of purposes on any item in your online shop.
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Before uploading your digital file or link, make sure that, if you want to use a file, it is saved somewhere appropriate on your desktop that can be easily located.
Open the editor, open Basket, and choose the Extras option
Before uploading your digital file, please remember that only certain file formats are accepted. They include:
If you are uploading a file format that does not meet any of the above criteria, or if you are uploading multiple digital files at once, you will need to include the file(s) into a ZIP file. The system will not accept your upload if you fail to follow these steps.
Once you click the Add downloadable items button, you will be presented with the option to choose the digital file you want to upload.
Hit the Choose File button, find the relevant digital file, and click the blue Upload item button.
Once you click the Upload item button, you will be presented with this message inside a green box. This means that your digital file has been successfully uploaded and can be added to an item whenever you please. That's all there is to it!
Please keep in mind that once you delete a digital file from this section, the file is permanently deleted.
This means that anybody who has received a digital file as part of a purchase will no longer be able to redownload that digital file once you have deleted the file from the Digital Downloads area.
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