Customers will have questions about their order status. What if you can’t answer?

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A quick and easy way to log the progress of every order and make notes along the way.

Keep track of the progress of each of your customers orders. Log the products you've shipped, the ones that have been delivered and those you have had an issue with.

Just another small - but useful - feature found in our ecommerce website design suite.

 

 

Why does this matter?

You need to keep track of the fulfilment steps of each order, or risk losing track of the process altogether.

Annoyed Customers

  • There’s nothing worse than a frustrated customer.
  • They’ve paid their money.
  • They want their items.
  • If you can’t give them an update, they’ll want a refund!

 

What do we do?

We give you a way to log the status of each of your successful orders, from acknowledgement to receipt.

Put Fears to Rest

  • Fulfilment tracking gives you a complete record of the status of each of your orders.
  • Sign off each step after you have completed it.
  • You may have to leave an order and then come back to it.
  • You’ll know exactly where you were up to.

Comment

  • Leave yourself comments and notes on each order.
  • This is all completely private.
  • Customers see none of it.

 


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