Abandoned Baskets
If your customers aren’t buying, you need to know why. See which items they left behind.
What’s drawing your customers away?
A quick and easy way to log the progress of every order and make notes along the way.
If someone creates a basket and leaves your website, knowing what they added to their basket is important for you to tailor your ecommerce business strategy.
Just another small - but useful - feature found in our ecommerce website design suite.
Why does this matter?
This gives you an insight into which areas of your website are causing customers to click away.
Insight
- Gain insight into which areas of your shop are doing poorly.
- If customers are abandoning these baskets, there’s certainly a reason.
Deductions
- It suggests your items are cheaper elsewhere.
- Competitors may be undercutting you on price.
- You’ll need this data if you’re to adjust your pricing accordingly.
What do we do?
We clearly display your abandoned baskets, with relevant data surrounding the lost sale.
Sale Lost
- Each sale has an order number.
- You can easily refer back to it.
Data Gained
- A complete order breakdown is generated in your Basket Manager.
- You can see how long the basket was open for.
- See whether they’re a person or a bot.
- See which items were in their basket.
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