Enter 'Instant chat' area
Open the editor, click on Content, and select the Instant chat option.
You can give your customers the ability to immediately get in touch with you as soon as they land on your website by connecting with Tidio's instant messaging service. Being able to immediately connect with customers improves satisfaction rate and makes your website look far more personalised and professional. Having this free instant chat service linked with your website is a must for any successful online shop.
ecommerce, online shop, Tidio,Follow Step-by-Step
Open the editor, click on Content, and select the Instant chat option.
Remember that setting up Tidio's instant chat service does not cost you a penny.
However, to get the most out of Tidio's Chatbots function, you will need to upgrade your account, which will cost around £16.50 per month.
You can decide whether your first Chatbot contains a discount code or just a friendly message.
Want to learn more about discount vodes? Read this article.
You will be asked whether you wish to install Tidio's activation code yourself, or to send instructions to a developer.
Obviously, you want to do the thing yourself.
Go back to the Instant chat option on your website's editor and paste the code into the field that sits just beneath the blue Open Tidio account button.
Tidio's instant messaging service has now been linked with your website.
If you leave the editor and enter the live version of your website, you will see the chat icon on the bottom right-hand side.
Customers can now click on this icon and start chatting with you immediately!
To get the most out of Tidio, you need to download the Tidio app on your phone, which enables you to communicate with customers at all times - even when you're on the go!
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