You must have Pro Mail activated before you can setup your mail
Before trying to setting up your mail on your Apple device, please make sure you have upgraded your account with the Pro Mail service.
Being able to send and receive emails from your phone is phone or tablet is now no longer a 'nice option' but a basic requirement. We are all a lot more mobile and you need to stay in contact with your business wherever you are. This article shows you in simple steps how to setup your email POP3 mailbox on your Apple iphone or Apple iPad. We take you through the settings for your inbound mailserver, your outbound mailserver (sometimes known as SMTP server) and all the port and SSL options.
popup,Follow Step-by-Step
Before trying to setting up your mail on your Apple device, please make sure you have upgraded your account with the Pro Mail service.
If you have already created a mail account for our service you MUST DELETE THIS FIRST. Please don't try and modify the existing account. We have found that the best way to ensure that the account is setup is to start from fresh.
This is he most important step - take you time here make sure all 4 steps are completed
All Apple devices (including iPhone and iPad) will activate a security setting (called SSL by default). This is not required by your mail server (we have our own internal security instead).
When you submit Step 5 above, your Apple device may try and connect with the SSL security and your server will reject the attempt. Depending on your ios version you may get a warning as shown in this image.
If you get this warning click YES and this SSL option will be removed.
If you find that you still cant connect then follow these extra steps that show you how to check the server details thta should have been added automatically by your Apple device.
Go back to settings and then choose MAIL, CONTACTS, CALENDARS. Just like you did in Step 1 above and choose the new account that you just created.
The first thing to check (and the most common source of problems) is that you entered your username (full email address) and password correctly.
Also remember where we have added a dummy domain.co.uk - you must add your own domain instead of this dummy domain name.
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