Help & Support !
Please note this article was first published in 14 Oct 2010. Its content may now be out of date. We recommend taking a look at more recent website building blog posts or check out our comprehensive support pages. If you are looking for information on our 14 day free website builder trial we have a large number of webpages that guide you throug the process.
Help & Support !
This extensive list of Tutorial Blogs has been created to help you get the very best out of your website builder system. The tutorials offer step-by-step guides on how to use all the features and functions included within your website's control panel. If you get stuck at any step these tutorials are just one way in which we can do our very best to help you. There's even a series of quizzes which can help you learn more about your website builder and you can win upgrades for your website such as extra pages!
website support
The tutorials offer help, advice and tips on the following subjects:
Audio / Video * Design * Domains * Email * HTML Code * Images * Internet News * Jargon Buster * Links * Marketing * Navigation * Your Page Editor * Gaining Maximum Response * Internet Security * Selling Online * Search Engine Optimisation * Using Tables on your Pages * Your Text Content * Your Web Pages and of course the amazing new Template Builder. Click here to check them out.
At the end of each and every tutorial blog is a comments box via which you can request further information or simply tell us what you think. We really do like to hear back from our website builders so send us a comment and tell us what you’d like to see on your Tutorial Blog list!
Another way in which we offer you help is via the Support Forum
This facility offers website builders the chance to ask questions, chat about their websites and even offer fellow website builders help and tips. It’s a helpful community of website builders, all of whom are working with the same system and all of whom no doubt share a lot of similar experiences, issues, problems and of course solutions. The popular subjects, which have featured in the support form so far include: Pre-Sales - Questions prior to purchasing your website * Website Layout and Design - choosing a layout and ordering a customised design * Editing your Webpages * Shopping Basket * Domain Names and Email and Search Engine Position.
You can view existing discussions, which can quite often answer your questions, especially if they relate to some of the more common issues. Or, if you have a specific query, you can post your own question after a very quick and simple registration and receive answers, help and advice from both the DotGO support Team and of course other DotGO website builders. Click here to check out the Support Forum.
We frequently check the support forum for topics to include in the tutorials blog. So, if you’ve had a particular problem, post it on the forum and not only will you get an immediate answer but if you keep an eye on the Blog pages you may soon find a step by step guide to solving your and other related issues.
Send for Help!
Of course the other way we can help if you get stuck is by contact the Support Team directly. Simply email your problem to support@dotgo.uk and we’ll come back to you with some solutions as soon as we can.
Please remember, this article was first published 14/10/2010. The content may be out of date and you cannot post comments any more. Please check out our new blog.
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