Please note this article was first published in 26 Oct 2009. Its content may now be out of date. We recommend taking a look at more recent website building blog posts or check out our comprehensive support pages. If you are looking for information on our 14 day free website builder trial we have a large number of webpages that guide you throug the process.
When you build a website with Reason8, one of the major benefits is that you can use your own domain name or website address – www.StunningLandscapes.com. Many website hosting companies offer websites which sit on subdomains and your website address would end up being something like www.hostingcompany.com/page-stunninglandscapes, which from a marketing point of view is not great. When it comes to promoting your company, you need to portray as professional an image as possible to make the best first impression. Having your own domain is vital in so many ways. Just as important, is having a professional email address such as info@StunningLandscapes.com. This means that when potential clients contact you they’re emailing an address directly associated with your domain name. A professional email address will offer customers far more reassurance than an email address such as firstname.lastname@example.org. Every business website with Reason8 includes at least one Professional Email Address as standard.
You can in fact have as many email addresses as you like with a DotGO website. All the professional emails we provide are forwarding emails. You could have: sales@StunningLandscapes.com, orders@StunningLandscapes.com, designs@StunningLandscapes.com, etc., etc., In fact you can have whatever prefix you need. This means you can easily manage the responses and enquiries you receive by directing certain email enquiries to the relevant departments.
Email forwarding is the simplest way to have a professional email address without the constraints of limited storage space and use. Email forwarding passes email from one address to another. An Email forwarding service automatically forwards all mail received at one of your forwarding professional address to another address, such as your main existing email, which is most commonly provided by an internet provider. I.e. info@StunningLandscapes.com might be forwarded to email@example.com or firstname.lastname@example.org or you may have set up stunningLandscapes@btinternet.com. This allows you to have several professional email addresses while keeping your main email address private, and it enables you to collect all your mail in one place.
If you’re using the email forwarding service provided by DotGO, then you’ll want your email replies to show your professional forwarding address instead of your "real" address. It’s actually quite simply to do this. The email reply address simply tells the recipient how to write back to you. You can actually set your reply address to whatever you want. If you really wanted to, you could even set it to something like email@example.com!! This could well confuse your customers though so it’s probably best to set it to match your professional email address.
For example, if your real email address was firstname.lastname@example.org but you were using a forwarding address of info@StunningLandscapes.com, you would want your email reply to show info@StunningLandscapes.com. That way when people replied to you, and more importantly, when they put you in their address book, they would use your forwarding email address. You can easily set this up by using Outlook or Outlook Express.
These steps only work for Outlook, Outlook Express and Windows Mail but if you’re using different email software, the support team for that software should be able to tell you how to change your email reply address.
First - open your Outlook, Outlook Express or Windows Mail program. (You should already have set up your main email to run in whatever program you are using)
Click on "Tools" > "Accounts" > "Mail Tab". Then click on your default mail account to highlight it and click on "Properties".
On the General Tab under "User Information", the "Name" is the name that will show in the reply address. You can change this if you wish – you could even enter your company name.
Under "User Information", the "E-mail address" is the reply address that will be used as your from or reply address. This is where you change your reply address to your professional forwarding email address.
Under "User Information", the "Reply address" is provided if you want your "From" address and your "Reply" address to be different. We recommend not using this feature. Instead, place your reply address in the "E-mail address" box.
Now click OK. You have now changed the address that will show as the From address when you send an email and that will be used as a Reply address when someone clicks Reply. That's it, that’s all there is to it!
Please remember, this article was first published 26/10/2009. The content may be out of date and you cannot post comments any more. Please check out our new blog.
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We are the DotGO: where everything is included and everything is managed for you, all at no extra cost.
We design websites to grow your business and wow your customers.
We are a UK company filled with passionate website designers and clever writers.
Friendly, professional and fast customer service is at the heart of everything we do. Our designers and unique technology make your website quick, responsive and secure, giving you the best chance of ranking well on Google.
If you need a shop, our own powerful ecommerce platform integrates beautifully. We train you to use our simple tools to update your website yourself. Our UK support team are on hand to provide sensible support and advice whenever you need it. We even power your professional email service, so you stay in contact with your customers by phone, tablet or computer.
Oh, and the best bit? It's cheaper than you may think, and we can get started right now.