Please note this article was first published in 10 Mar 2010. Its content may now be out of date. We recommend taking a look at more recent website building blog posts or check out our comprehensive support pages. If you are looking for information on our 14 day free website builder trial we have a large number of webpages that guide you throug the process.
As a website builder, one of your main achievements will be successfully generating response from your customers and visitors both new and existing. The easiest way to ensure maximum response from customers is to make it very, very simple for them to get in touch. There are several ways you can provide simple ways for your customers to get in touch and they are all easy to add to your website, using your Content Editor.
These days, websites without background videos run the risk of appearing old-fashioned. Even dinosaurish,
There’s nothing wrong with dinosaurs, or with looking like one. Dinosaurs are cool. Unless they’re chasing you of course.
But our new background videos have landed, exploded and changed the game. They have wiped out the old standards for beautiful websites, and have replaced them with a new standard that will leave all other websites looking like fossils.
Luckily, both our existing clients and our new ones have access to this brilliant new feature we’ve introduced, and we’d like to share its benefits with you today.
A superhero is only super because he or she stands out amongst the crowd. If we were a planet of flying, teleporting, time-freezing super-strong aliens, then we wouldn’t think there was anything super about us. When it comes to using formatting methods such as bold, italics, capitals or centering, all of these little text-enhancing superheroes will only stand out if they are used sparingly, in the right place, and when absolutely necessary…
Reviews, testimonials, recommendations – we all seek reassurance in them. We might even skip past the good ones just to see if there are any bad ones.Other people are sources of information for us. They can tell us whether this product or service is actually any good or not. Reading their testimonials builds trust in your business.
If I have multiple domain names, will my website rank better on the search engines? Will I be more likely to draw in extra traffic? Will my website become a supercharged powerhouse bursting with domain names that will become a magnet for new business? The answer might not be quite as positive as you would expect, but hopefully we can answer your questions during this article…
Choosing a domain name for your new business may not be as simple as you think. Most people just use their company name, but unless your branding is well recognised, this may work against you…
Is it possible for your business website to look too good? Too polished? Too slick? Too posh?
Perhaps it depends on how slick and posh you already are.
“If a customer fills out a form and adds their email address, what can I do with it?” This is a terrible question, asked by non-GDPR compliant cavemen and cavewoman who still think it’s OK to treat other people’s info as if it’s their own…
You are building a GDPR-friendly email list, and now you want to start sending out newsletters, the professional way. Where do you start?
“Don’t sell your product. Solve their problems.” Mark Cuban’s wise words sum up the art of selling – it is about helping people, fixing problems and improving the lives of others…
iF we’re honest, not many people will accuse you of clownery for not having a proper business email address. But they might not call you professional either…
Building a professional website to grow your business should be easy and seamless from start to end. We offer to build your business website for you, in four easy steps…
When July 2018 hits, Google Chrome will make sure a strong warning will pop up on any website that has not yet updated from “http” to “https”. The warning will include something along the lines of “Website Not Secure”. Here’s how to avoid it.
The most obvious contact option you can include is a link to your Contact Us Page. You should try to include this on every page. Your DotGO Website has a built in Contact Us page, which is created when you complete Step 1 in your Control Panel. If you haven’t done so already, enter your business address in Part 2. Your Phone, Fax, Email and Mobile numbers in part 3 and in part 4.
If you have a shop premises and want customers to come to your shop / showroom, then your address is vital, so enter this into Part 2 and make sure you include your postcode. In the options; choose Yes to “Show Address” and “Yes” to “Show Map”. Your website control panel will now include your address and create and display a link to an interactive map facility where customers can view and print a clear map of your location and also get the best directions and routes to your door.
If your business is run primarily on a mail order basis from your home or you provide a service, which is carried out at your customers’ location, you may not wish to include your address. In this case, choose NO next to “Show Address” but make sure your customers have other options of getting in touch with you such as email or telephone.
Your email address is probably one of the most important forms of contact and your DotGO website makes best use of this by providing a simple Contact Form for your customers. Make sure your email is included in Part 3 of Step 1 and choose “YES” next to “Show Contact Form”.
Now when customers click on your Contact Us link or button, they will see the option “Click here if you would like us to contact you”. When they click this link a simple form will appear on the page using DotGO’s new light box feature. The form allows them to send a message, along with their name, email address and telephone number. The form content is then turned into an email and sent to you at the email address you entered in part 3.
You can also include Email links on all your primary pages. Create links to your professional email address, which is included as standard with all business package websites from Reason 8. Type a line such as Email Us, highlight it then click the Yellow Insert Link icon and choose Email. Enter your address at the top and any other information such as the subject line and instructions for your customers before saving.
A Contact or Enquiry form is one of THE best ways to encourage maximum response from visitors to your website. It provides the easiest and quickest way for visitors to ask for further information or to request further contact from you without any obligation or effort. Equally beneficial to you - it offers a vital database of potential clients who have already shown a genuine interest in your business so make sure you keep a record of all the responses you get. Also, by submitting the form, these customers have removed any Spam restrictions by granting you permission and inviting you to contact them about future offers and services!!
Your DotGO Website can feature a more detailed online form if required, which can be hugely beneficial to both you and your customers. A form built specifically around your business can:
provide you with a valuable database of genuinely interested potential customers.
provide you with very useful information about those customers.
enable customers to easily send detailed enquiries or request further information,
sign up for newsletters or apply for accounts
include drop down options featuring your products, services or related choices.
send provisional bookings (ideal for accommodation, travel or transport services)
check availability of products or services
place provisional orders with check boxes for quick selection of specific options.
etc., etc., etc., the applications are endless…
To enquire about a bespoke form, email us on email@example.com.
Please remember, this article was first published 10/03/2010. The content may be out of date and you cannot post comments any more. Please check out our new blog.
One that looks professional on any device,
performs well on Google and is easy to update.
We have been in business since 2003. Back when the founders of Facebook were still in college, we were writing code and helping our users create great websites.
If you need help, why not check out our huge selection of videos, step-by-step guides and knowledge papers.
We have helped many thousands of our customers create great looking websites. Take a look at a few examples, created using our website builder.
DotGO website builder provides clever software to build and maintain your own business website.
We are motivated by helping small UK businesses achieve great things through the Internet. Our core business is run by a handful of professional, dynamic, hard working young(ish) people who have a passion for helping others. We believe that the Internet does not have to be a complicated and face-less, email-only environment. We bring together friendly customer service with a world class website builder.