In yesterday's, post we looked at what businesses should to prepare for re-opening in general terms. The government has issued specific advice for the hospitality industry, and today we look at the measures you can implement to reduce the risk of Covid-19 transmission at your pub, hotel or restaurant.

Pubs

  • Limit the amount of people allowed into your pub
  • Use smartphone apps to allow patrons to order drinks at their table rather than queuing at the bar
  • Increase the spacing between tables
  • Regularly clean bar tops, door handles and any other frequently touched surfaces
  • Introduce one in, one out entry for toilets, or introduce markings to help people queue safely
  • Increase the frequency at which toilets are cleaned, paying close attention to all the areas which are regularly touched
  • If bottlenecks regularly form, introduce one way systems and staggered entry systems
  • Control movement of staff, for example only one person allowed in the chilled store, dry store or changing room
  • Restrict standing at the bar
  • Regularly patrol outside areas to ensure there are no large crowds or bottlenecks forming

Restaurants

  • Limit the amount of diners allowed into your restaurant
  • Encourage reservations and stagger bookings
  • Bring out napkins and cutlery at the same time with food
  • Single use paper menus to replace laminated menus
  • Serve condiments and sauces in single sachets when requested
  • Encourage the use of contactless payment
  • Reduce menu items to reduce the risk of cross contamination
  • Increase the frequency at which toilets are cleaned, paying close attention to all the areas which are regularly touched
  • If bottlenecks regularly form, introduce one way systems and staggered entry systems
  • If possible, use table service

Hotels

  • Remind guests about social distancing when entering
  • Encourage the use of stairs instead of lifts
  • Encourage guests to use room service rather than the restaurant
  • Staff providing room service should knock on the door and step away when the guest opens the door
  • Encourage tips to be added to the bill rather than paid with cash
  • Ensure guests remain in their room if they are ill
  • Encourage the use of masks when travelling in communal corridors
  • Limit the amount of people who are allowed to use lifts
  • Ensure any bar or restaurant area follows all the advice mentioned above
  • Try to stagger when hotel guests book into the hotel
  • Encourage guests to communicate with staff through phone and messaging services
  • If possible, take buffet style dining off the menu, at least temporarily

Check back here regularly for more advice and guidance to help you minimise the risk of Covid-19 transmission post-lockdown. If you are looking for an affordable business website to communicate with customers and provide advice, then why not get in touch with us at DotGO for a quick friendly chat.

 

 

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