From October 20th 2023 we will be increasing our monthly subscription by £3+VAT.
This is not a decision we have taken lightly. It's our first EVER subscription increase – so we wanted to take a moment to explain why.
As a small business ourselves we understand the financial pressures you are facing right now. We have always shielded our customers from rising costs. Unlike our competitors, we have never increased our monthly fees in 20 years.
Our costs have rocketed.
Over the last 2 decades we have witnessed two big recessions and a global pandemic. There have been tough times. But we have never seen so many price changes all happen at once.
- Our office building rent
- Office computers
- Office furniture
- Marketing and advertising costs
- Our telephony and network costs
- Our stock images and stock videos
- Our insurance and professional services
- Our domain name costs
All of these suppliers have put up their prices, in some cases by as much as 30%.
Much of this cost increase is out of our control. But some extra cost is our own doing. Like everyone in the country, our talented staff are struggling with the cost-of-living pressures and we recently decided to increase everyone's salary a little to help.
But this hasn't stopped us investing. We've continued to develop a new secure hosting cloud infrastructure (we call it the DotCloud).
We hope you have noticed how much faster your website loads now. It's still just as reliable but even safer from ransomware and other attacks. However, all this hosted technology needs a lot of cooling and this cooling ‘eats' electricity. Our hosting cost has been ramping up at an alarming rate. It has increased by 60% the last year alone.
What do you need to do?
Nothing at all.
Your next payment after October 20th (2023) will be a little higher - £3 +vat
We will make all the changes on our end. You can of course update your payment card (if you need to) through your account settings - or call us.
Of course, we understand that every penny counts and we have done a huge amount of soul searching before making these changes. But we hope you can see the pressure we are under to maintain the amazing service we provide.
What does my monthly subscription pay for again?
We do EVERYTHING to make sure your business thrives online and you get the most from all our services.
Our subscription covers 5 important areas:
3. Emails and domain name,
Here are just the highlights of each area. There is so much more we do behind the scenes.
Support and help
- Dedicated account manager
- Premium telephone support 01883 776115
- We know your name and we know your website
- You are not just a number – we care about your success
- Our support team always helpful, always on hand, always jargon free.
- You probably won't need us often. But when you do, we are always there
Technology and Hosting
- Unlimited storage
- Unlimited bandwidth
- Blisteringly fast, super secure, enterprise class hosting
- Always up – super reliable. Managed 24/7/365
- Website hits and statistics
- Handpicked server neighbours (no hungry websites slowing you down)
- Twice daily backups between our data centres
- SSL (https://) padlock encryption website
Email and Domain name
- Free domain name registration and renewals for life
- Professional email setup and synchronised across all your devices
- Webmail. Access your mail from anywhere on any device connected to the internet
- Incoming email spam and virus protection : 4 layers of active spam and virus protection
- Outgoing dedicated delivery your mail always arrives and never ends up in spam
- Website forms automatically and manually checked for spam and delivered to you
- Website forms saved inside your control panel
- GDPR compliant forms, emails and mailing lists
- Website portal access 24/7
- Manage your own website content with powerful, simple editing tools
- Fully integrated blog
- 7 backups of every webpage allowing you to rollback changes
- Instant Facebook/ Twitter updates
- Plugin Facebook feeds /Instagram galleries
- Search Engine Optimisation – included
- Google directory submission: Direct links to submit your site to Google and Bing
- Google Sitemap: generated and submitted regularly in a language (XML) Google understands
- Google Analytics: Detailed information about your web visitors by using Google's service.
- Google Local Business Manager : manage your Google Business Listings and Google map pin
- Google Search Console and webmaster tools. See what Google knows and thinks about your website.
Should you be worried about DotGO's future?
In fact, we're investing in our own future more so than ever before. We have so many exciting new developments to share with you all over the next 18-months – all designed to help you grow your business online.
All will be revealed soon.
Thank you for understanding
Lastly, we want to take a moment to offer a massive thank you to each and every one of our customers. We know you, your websites, your history and your business, intimately! And we know how much of an asset your website is to your business.
Thank you for choosing DotGO as your digital partners.
Small Business Advice from DotGO
Are you ready to start your
Business websites that just work
Our Sales Team
Josh is super friendly & really easy to talk to. He is a massive sports fan (but please don’t get him talking about Man United!). Fun fact: he loves spiders (2 pet tarantulas)
Call 01883 776125
The office joker and a real family man. Eloquent, intelligent and empathetic. Fabio will always give you honest, no-nonsense advice. Fun fact: favourite drink Kraken rum
Call 01883 776126
Why thousands trust
Proud to be 100% British
British designers, British technology and British engineers. A true UK success story.
Custom built - NEVER from templates
We design a website as unique as your business. Our experience and your business knowledge – a winning combination.
UK's Most Trusted Website Design Company
No.1 on Trustpilot for "website design".
We Make a Difficult Job Easy
Our amazing Process (The DotGO Way) gets the best from us and the best from you.
17 years experience
We're the website experts, We've got real skills, knowledge and experience
Our own software
Always evolving and free upgrades for life.
|Lite website||£199 + £37pm|
|Pro website||£499 + £37pm|
|Complete package||£999 + £37pm|
|Online Shop||£699 + £53pm.|
Lite Site £199
Affordable, beautiful, focused website
Pro. Website £499
Professional, business website
- Many webpages.
- Optimised for Google
Online shop £699
Professional ecommerce shop
- FULL online shop
- 500+ products for sale
Complete package £999
Everything you need for online success
- social media
- logo and branding
- blog writing
A website built with love
A beautiful website that will make you proud and your competitors jealous.
Optimised for Google
SEO included. Your website is designed to be found and ranked by Search engines.
Looks great on mobiles
Your website adapts instantly to look amazing on all devices.
Dedicated website designer
Your own dedicated professional designer. We put our heart into designing something we love as much as you.
Dedicated professional writer
Get your message across clearly and be indexed correctly by Google. Professional writer service included free.
Free professional images and videos
We include unlimited, professionally taken images and videos all for free.
Integrated social media
Show Facebook feeds, embed Instagram galleries inside your website, auto-post website updates onto Twitter or Facebook.
Free custom forms
Collect Information, generate leads and find customers with custom forms that send you emails .
Online chat system included
Live chat with visitors straight from your website. FREE phone chat app. Great for lead generation.
Free booking system
Schedule appointments, make reservations or book classes with 3rd party booking systems.
Find your voice with a simple, fully integrated blogging system.
Free visitor statistics
See your website "hits" at a glance or add Google Analytics.
Make changes yourself
Simple, powerful tools to edit your website.
We have your back
Help is always just a phone call away.
Everything is included
We include everything you need to run your business online. Domain, website, email, support, SSL, backups – all for one price.
Premium business support
Small enough to care, but big enough to rely on.
Free domain renewals for life
We'll deal with renewal fees and the technical management of your domain name.
Professional emails included
Send and receive emails using your domain name from your phone or desktop.
Unlimited storage and bandwidth
You'll never get a bill if your traffic goes up. We don't penalise your success.
Lightning-fast, unlimited hosting, backed up and always secure.
In depth training included
We spend time training you how to look after your website. We even record it and send you your own personalised training video.
Easy to add products
Add a product fast, clone an existing item or upload a spreadsheet of items.
Unlimited product images
Show as many product images as you like with beautiful galleries and image descriptions
Upload from your eBay store
Import all your eBay listings and images with a single click.
A shop designed to be beautiful
A website and ecommerce system designed to work together and look simply beautiful.
Easy stock management
Manage and track your stock as you sell online and offline.
Different ways to pay
Offer your customers PayPal, Credit or Debit Cards
Simple to build, manage and use
Every aspect of the basket has been designed to be intuitive and simple to use for you and your customers.
Start by choosing a website type
Search for a domain name?
Use your domain name?